Officer – Learning and Development.Human Resources

Mission/Core Purpose of the Job:
To provide support in the execution of the Learning and Development Funtion activities and overall coordination of the objectives as indicated in the Learning and Development Policy.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position.

Job Title: Officer – Learning & Development
Reporting to: Senior Manager- Learning & Development
Division – Human Resources
No. of Vacancies: 1

Main Job Functions:
Organize and coordinate the implementation of training within the organization.
Support the SM-Learning & Development with the Training Needs Assessments exercise for business in order to guide the training plan development that supports the various Business Unit strategies.
Drive the Development goals/PDPs generation & activation for the succession pool with support of the HRBPs for all employees.
Generate reports on the training activities carried out i.e., training attendance & training activity evaluation, MTN Learn usage etc. & provide input on training activities for the monthly reports e.g., HR activity reports, CEO reports, Group reports and board pack reports.
Coordinate and Organize timely staff induction programs.
Conduct training evaluations for trainings conducted and provide reports to the Senior Manager-Learning & Development to facilitate ROTI analytics..
Take ownership and management of training costs & monitor the utilization of the training budgets and provide status reports there of on a quarterly basis.
Own the new hire onboarding process & track as well as report on the 30.60.90 boarding activities and ensure they are conducted for each new employee as well as the Internal movements onboarding replica with the support of the HRBP’s
Drive the uptake, optimal utilization of the MTN Learn learning platform and all MTN Academy resources in order to augment the learning organization strategy at MTN Uganda.
Process Learning & Development related invoices to ensure timely settlement of our supplier obligations.
Ensure proper custody of Learning & Development equipment, maintenance control and of the Learning facilities
Provide first line MTN Learn support for employees on all their access and usage queries maintaining the 24hour service level.
Support the SM-Learning & Development in following-up and ensuring implementation of MTN Group HR programs and any other Strategic initiatives etc.
Carryout any other Learning and Development duties as prescribed from time to time by the Manager Learning & Development.

Education:
Bachelors degree in Human Resources, Social Work and Social Administration, Social Sciences or Education.
Post- Graduate training in Human Resources Management/Development is required.

Experience:
3 years experience in HR Management particularly in the Learning & Development function.
Experience in a multi-cultural/multinational company.
Exposure in a Telecommunications Organization desirable.

Training:
Customer Service Training
Training of Trainers(TOT).
Managing a Training Function basic Programme.

Knowledge:
Good Knowledge on the execution of the Training function
Knowledge of Training delivery methodologies.
Good knowledge of how to create good Learning experiences

Skills / Physical Competencies:
Fluent in both written and oral communication.
Good Communication and Interpersonal skills.
Excellent Planning, Organizational and Coordination skills.
Well developed Negotiation skills
Good Training delivery skills
Good presentation skills
Highly Tech Savvy

Behavioural Qualities:
A good team player.
Proactive with high self-drive and motivation
Ability to work under minimum supervision.
Ability to work under pressure and meet stipulated deadlines.
Have high levels of integrity.
Ability to pay attention to detail and exercise accuracy.
Passion for & deep interest in people development at an individual, group and organisation level

ABOUT US
We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.